The Cleveland Clinic Way: Lessons in Excellence from One of the World's Leading Health Care Organizations

Dr. Cosgrove discusses both the long-term and recent successes of the Cleveland Clinic. He speaks about the fact that all doctors at the organization are paid salaries and have one-year contracts, leading to better performance. Dr. Cosgrove also talks about innovation at the Clinic, saying that forcing different types of doctors to work in close quarters sparks new ideas and collaboration.