Patient Experience Partners: Raising the Bar in Northeast Ohio

Patient experience is rapidly growing as a top priority in healthcare. The Affordable Care Act now links performance-related patient experience metrics to reimbursement. In addition, focusing on patient experience is the right thing to do for the patient.

Join us for a conversation with local patient experience leaders designed to share best practices within the industry and open a discussion about how those in Northeast Ohio's healthcare community can move forward as partners to improve patient experience in the region.

The ideas expressed in City Club forums are those of the speakers, and not of the City Club, Ideastream Public Media, or their sponsors.